While it is not mandatory we encourage you to create an account as it helps to gain access to your shopping history, expedite checkout, and use our customised services like the Gift Registry and Wish list. Additionally, our registered users are among the first to learn about any special offers. You may easily register with us by making an account right here.

After reviewing an item, add it to the cart by clicking on “Add to cart”. Alternatively, click on “Add to Wishlist” for future reference or purchase. Review and/or modify items in your cart at any time by clicking on the cart icon at the top of the page. Enter a Discount Code, if applicable. Once you have reviewed/modified your order, click on “Continue Shopping” or, if you are ready to complete your transaction, click on “Make Payment”.

Unregistered users will be asked for billing and shipping addresses, while registered users will simply have to confirm the billing and shipping addresses stored in their account.

Alternatively, you can also get in touch with us at +91 9199190707 and we can place the order on your behalf.

Yes, COD is available for all orders. For Cash on Delivery orders, a shipping charge of Rs 150/- will be levied, irrespective of the order value.

To check your order status or order history, please log into your account. Alternatively, for any queries or assistance related to shipping, feel free to reach out to our Customer Care at reachus@sls-retail.com or by phone at +91 9199190707 (available all days- 9am-6pm).

Once your order is placed, you will receive an on-screen confirmation as well as a confirmation via email. These notifications contain details of your order and a unique order enquiry number.

For any queries or assistance related to shipping, feel free to reach out to our Customer Care at reachus@sls-retail.com or by phone at +91 9199190707 (available all days- 9am-6pm)

Yes, we occasionally run special promotions and discounts. To stay updated on our latest offers, sign up for our newsletter or follow us on social media.

Yes, our WhatsApp number is +91 9199190707.

You can share your order query with us via email reachus@sls-retail.com or WhatsApp us at +91 9199190707 and our team will get in touch with you at the earliest.

For questions we haven't answered, or information we haven't provided, please email us at reachus@sls-retail.com or simply call or whatsapp us at +91 9199190707. We also welcome your comments and suggestions.

Yes, we ship PAN India.

Shipping Charges:

Orders Below INR 999:

• For orders below INR 999, a shipping charge of INR 99 will be applied.

Orders of INR 999 and Above:

Enjoy free shipping on orders of INR 999 and above.

• Cash on Delivery (COD) Orders:
• For Cash on Delivery orders, a shipping charge of Rs 150/- will be applied, irrespective of the order value.

We strive to deliver your purchases quickly and safely every time. Delivery time varies depending on the product and location. However, most products are shipped within few working days

Any product delivered defective / damaged or wrong W.R.T. what is shown on the website could be returned / replaced within 48 hours of the delivery. Please reach out to our WhatsApp chat support on (+91 91991 90707) (Business Hours: Monday to Friday between 0900 Hrs. to 1800 Hrs.)

i. We accept returns / replacements of Cutlery, Bedding & Cushions,Decorative Flowers, Candles, Towels ONLY. Please place the return / replacement request within 48 hours of the delivery.

ii. Due to the fragile nature of our products and complexities of reverse logistics, we do not accept returns / replacements in rest of the categories & subcategories.

iii. Please return the products in their original packaging. Double-check that you've included all the tags, warranty cards, and all other attachments that came with your order.

If you return your products by placing an online return request or calling us for a return pick-up, here’s how it works:

i. It’ll take 4-5 business days for us to receive your products and perform a quality check.

ii. We’ll then take 2 business days to approve the refund.

iii. Your bank or card may take a further 2 to 7 business days to process the transaction.