RCasa Shipping Policy

At RCasa, we want to ensure a smooth and transparent shopping experience for our valued customers. Please take a moment to review our shipping policy:

Shipping Charges:

Orders Below INR 999:

• For orders below INR 999, a shipping charge of INR 99 will be applied.

Orders of INR 999 and Above:

Enjoy free shipping on orders of INR 999 and above.

• Cash on Delivery (COD) Orders:
• For Cash on Delivery orders, a shipping charge of Rs 150/- will be applied, irrespective of the order value.

Shipping Process:

Dispatch Time:

• We strive to dispatch orders within 3-4 business days from the date of order confirmation.

Delivery Time:

• The delivery time varies based on your location. You will receive a tracking link as soon as your order is dispatched, allowing you to track the delivery status.

Delivery Attempts:

• Our courier partners will make multiple attempts to deliver your package. If unsuccessful, they will leave a notification, and you may need to contact them to reschedule or pick up the package from their facility.

Important Notes:

Shipping Fee Inclusions:

• Shipping charges cover packaging, handling, and shipping costs.

Free Shipping Eligibility:

• Free shipping is applicable on orders of INR 999 and above, excluding any applicable shipping charges on COD orders.

COD Shipping Charges:

The Rs 150/- shipping charge for COD orders is a flat fee, regardless of the order value.

• Change of Shipping Address:
• Please ensure the accuracy of your shipping address. Changes in the address after the order is dispatched may incur additional charges.

Contact Us:

For any queries or assistance related to shipping, feel free to reach out to our Customer Care at reachus@sls-retail.com or by phone at +91 +91 9199190707 (available all days- 9am-6pm).